Returns

We have made it easy for you to return your items

If you want to return a product, please note that any costs made in this connection will not be covered by RICE. We therefore recommend that you obtain a proof of posting to keep with you until the amount has been returned to your account. Please know that RICE does not accept any returns sent by COD (cash on delivery).

When we receive your returned item(s), we will process the return as quickly as possible, and your money will be returned to your account. In order for you to get a full refund, the product(s) you return must be in the same condition as when it was sent from our warehouse. It is your responsibility, to ensure that the product(s) is returned safely, not damaged in transit, and does not show any sign of usage. Should this be the case, you will be liable for the deterioration in the product value.

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