Unfortunately, we are experiencing problems with the online RETURN/CLAIM form at the RICE site - we apologize for that. You are always welcome to return products from your RICE order within 30 days from receipt.
As our online RETURN form is not working at the moment, you are welcome to return your products without filling out the form first.
Please carefully pack products in a box with a copy of your Invoice - and please mark PRODUCT, UNIT, REASON OF RETURN at the Invoice and send to:
Att.: Customer Service "please add Invoice number"
5000 Odense C.
Please note that the return shipping costs are at your own expence.
Once we receive your return, we will credit the products and transfer the amount to your account.
Thank you... and have a RICE day!