OBS. Currently, we are changing our IT system, and therefore it's not possible to create claims at the moment.

CLAIMS

Unfortunately, we are experiencing problems with the online claim form at the RICE site - we apologize for that. In the meantime please follow the instuctions below: 

If you want to create a claim, please send an e-mail to cs@rice.dk, with following information:

  • Invoice number or WEB order number
  • Product(s) and unit(s)
  • Claim reason and description
  • Image in case of shipping damages and quality problems

Afterwards our customer service will process your request as soon as possible! 

Thank you... and have a RICE day!

{{lineitem.ProductName}}

{{lineitem.Sku}}

{{ lineitem.VariantName }} - {{ lineitem.ColliQuantity }} x {{ lineitem.FormattedPrice }} {{ lineitem.FormattedPrice }}

Colli: {{ lineitem.Colli }}

Your cart is empty ;(

You are just {{ basket.AmountRemainingForFreeFreightFormatted }} short of getting free shipping

Total {{basket.FormattedProductsTotal}}
Checkout